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Responsibilities 1.To implement of customer service functions, including, but not limited to effective inter-departmental communication and coordination, customer information record, credit and contract management； 2.Support importing and export business 3.Responsible for sales support for GC customers, key account and other assigned customers. 4.Establish sales related reports, maintain data accuracy and timely submission； 5.Share information with CS team, mutual BACKUP, to achieve the same goals； 6.Continuous process optimization of the customer service SOP. 7.Customer focus mindset, provide efficient service, to ensure smooth execution of contract and delivery； 8.Opportunities to work with customers which located outside of China. Requirements 1. Customer focus mindset and posses good customer service skills. 2. Good in English proficiency； 3. Proficiency in office software, especially in excel； 4. Good team-work spirit 5. Able to work under minimum supervision and fast paced environment 6. Additional advantage if experience working in International trade flow.